Warranty

Your product is guaranteed for a period of 5 years and all purchases are final.

The warranty on the product over the coverage period must have proof of purchase. Please keep original purchase receipt.

Miss VV Mystery inc. TM guarantees its product for a period of 1 year following the date of purchase towards workmanship and manufacturer defects. In the event this product becomes defective or unusable during the warranty period, please notify us via email at bonjour@missvvsmystery.com with the original date and proof of purchase and we will replace the product up to a maximum of 2 times while keeping the client informed on the steps during the replacement process. The client will be responsible for shipping and handling. Should a malfunction occurs in the next 4 years following the FIRST YEAR of Warranty coverage, a rebate of 50% will be issued to the client toward the purchase of a NEW product.

This Warranty does not cover damage caused by normal wear and tear, accidental damage, abuse, negligence or any other misuse deviating from the instruction manual provided. Each product that is returned will be thoroughly inspected in order to determine the source of the malfunction. Tampering, opening or modifying the product is strictly prohibited and will immediately void the Warranty.